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Membership Request

Cancel Request

This is a cancel request not a cancellation. For any details or questions, contact your appropriate health club.


Freeze Request

To freeze your membership, the minimum freeze period is 1 month and the maximum is 3 months. Your membership will automatically restart once the freeze period ends.


Unfreeze Request

If you’d like to reactivate your membership before your freeze period ends, submit a request below.


Upgrade/Downgrade Membership

Want to add Premier access, personal training, or move to a different membership tier? Submit a request below and our membership team will follow up.

Please note: Annual Premier memberships are a committed term and cannot be downgraded within the first 90 days. All other memberships require 30 days before a downgrade can be processed.